TechTeam establishes direct presence in the Philippines, strengthens leadership
team and creates Asia/Latin America business unit
SOUTHFIELD, MICHIGAN, June 5, 2008 ...TechTeam Global, Inc. (Nasdaq: TEAM), a worldwide
provider of information technology (IT), enterprise support and business process outsourcing services,
today announced that it has acquired Onvaio, LLC (Onvaio). Headquartered in Los Gatos, California,
with annual revenue of $1.7 million in 2007, Onvaio provides technical support outsourcing for clients
globally through its wholly-owned subsidiary, Onvaio Asia Services, Inc., based in Manila, Philippines.
This acquisition, together with the recent partnership established with Rainmaker Asia, Inc., provides
TechTeam with an immediate direct presence in the Philippines and the ability to quickly and efficiently
expand Philippine-based delivery operations in response to growing customer demand. The acquisition
also adds to TechTeam’s capabilities in providing software technical support outsourcing services.
Kamran Sokhanvari, Onvaio co-founder, President and Chief Executive Officer, will join TechTeam as
Senior Vice President and General Manager of the newly created Asia/Latin America business unit.
Kamran will work to aggressively expand TechTeam’s presence in these important markets. He will also
lead a cross business unit initiative to accelerate growth in TechTeam’s software technical support
outsourcing business.
Kamran brings 15 years of executive experience leading global service delivery organizations. He has
significant experience in driving revenue growth and specializes in contact center solutions and
international operations. Prior to Onvaio, Kamran was at Pinnacle Systems where he was Vice President
of Services and Worldwide Operations, building a global call center infrastructure supporting 10 million
customers. Prior to Pinnacle, Kamran was Vice President of Global Operations and General Manager of
Services at Wind River Systems, where he was responsible for overseeing the company’s operations and
delivering services worldwide.
Armin Pressler, Onvaio co-founder, President and Chief Operating Officer, will join TechTeam as
Corporate Vice President, Chief Information Officer and Facilities. He will be focused on optimizing
TechTeam’s global infrastructure and applications suite, as well as integrating the global capacity plan with
facilities and infrastructure.
Armin brings a strong global technology management track record with 17 years of experience within the
IT, call center and life sciences industries. Prior to Onvaio, Armin was Chief Information Officer at Wind
River Systems, where he drove global IT-business alignment that enabled a new level of business agility.
Prior to Wind River, he was employed by Dow Chemical as Global e-Business Program Office Leader
and was actively involved in the formation and launch of Elemica.com, the global business-to-business
backbone for the $600 billion chemical industry. While at Dow Chemical, he held a number of other
positions such as managing the applications and systems of the AgroSciences business unit and leading
various Global IT projects.
“We are delighted to welcome Onvaio to TechTeam,” said Gary J. Cotshott, President and Chief
Executive Officer of TechTeam Global, Inc. “This acquisition is a significant win for TechTeam for a
number of reasons. First, Onvaio brings a direct presence in the Philippines, a great team of people and
excellent clients. Second, Onvaio’s experience in technical support outsourcing for software companies
adds depth to our technical support outsourcing capabilities. Third, the acquisition brings two
experienced leaders who will hold key positions on the leadership team and will help us in the realization
of our strategic objectives.”
Gary added, “We are creating an Asia/Latin America business unit in order to take advantage of the
market opportunity that these regions present. We have a growing list of existing and prospective
multinational customers that have needs throughout the Asia-Pacific and Latin America regions. Further,
these markets are growing rapidly and are filled with potential new customers. This is a significant and
strategic step for TechTeam.”
Conference Call Information
TechTeam Global, Inc. will also host an investor teleconference to discuss its Asian strategy and its
implications at 4:30 p.m. EDT, Thursday, June 12, 2008. To participate in the teleconference, including
the question and answer session that will follow the results announcement and discussion, please call
1-866-831-6234 (outside the United States, call +1-617-213-8854). When prompted, enter the passcode:
67089226. To access a simultaneous Web cast of the teleconference, go to the TechTeam Global Web site
at http://www.techteam.com/investors and click on the Web cast icon. From this site, you can download
the necessary software and listen to the teleconference. TechTeam encourages you to review the site
before the teleconference to ensure that your computer is configured properly.
A taped replay of the call will be available beginning at approximately 6:30 p.m. EDT, Thursday, June 12,
2008. This toll-free replay will be available through Thursday, June 26, 2008. To listen to the
teleconference replay, call 1-888-286-8010 (outside the United States, call +1-617-801-6888). When
prompted, enter the passcode: 69452307.
About TechTeam Global, Inc.
TechTeam Global, Inc. is a worldwide provider of information technology, enterprise support and
business process outsourcing services to Fortune 1000 corporations, multinational companies, product
providers, small and medium-sized companies, and government entities. TechTeam’s ability to integrate
computer services into a flexible, ITIL-based solution is a key element of its strategy. Partnerships with
some of the world’s “best-in-class” corporations provide TechTeam with unique expertise and experience
in providing information technology support solutions. For information about TechTeam Global, Inc.
and its services, call 800-522-4451 from the United States or visit our Web sites at www.techteam.com
and www.techteam.eu. TechTeam’s common stock is traded on the Nasdaq Global Market under the
symbol “TEAM.”
TECHTEAM HIGHLIGHTS
Subject matter experts in Utilities, Financial and Custom IT software solutions
Access to large pool of skilled, multidisciplinary technical resources
Blend of resources adapted to the particular needs of each customer, using our global delivery model
Predictability of service levels
Experience in using both Agile Development best practices as well as time-tested, CMMI-assessed processes for development and delivery
